Lewes - 01273 980427

Haywards Heath - 01444 441313


Privacy Policy

Privacy policy
This privacy policy applies between you, the User of this Website and St James Lettings Ltd, the owner and provider of this Website. St James Lettings Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully. By using our website you are consenting to our privacy policy and are agreeing to us using your data to contact you by phone,mobile and email, with relevant property updates and new property instructions.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:
Data collectively all information that you submit to St James Lettings Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
St James Lettings Ltd, or us St James Lettings Ltd, a company incorporated in England and Wales with registered number 06084247 whose registered office is at Chantry Lodge, Pyecombe Street, Pyecombe, West Sussex, BN45 7EE; Our principal place of business is at St James Lettings, 41 Wivelsfield Road, Haywards Heath, West Sussex, RH16 4EN
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by St James Lettings Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to St James Lettings Ltd and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, www.stjameslettings.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
2. In this privacy policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3. This privacy policy applies only to the actions of St James Lettings Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
Data collected
4. We may collect the following Data, which includes personal Data, from you:
a. Name
b. Date of Birth;
c. Gender;
d. Job Title;
e. Profession;
f. Contact Information such as email addresses and telephone numbers;
g. Demographic information such as post code, preferences and interests;
h. Financial information such as credit / debit card numbers;
i. IP address (automatically collected);
j. Web browser type and version (automatically collected);
k. Operating system (automatically collected);
l. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
m. in each case, in accordance with this privacy policy.
Our use of Data
5. For purposes of the Data Protection Act 1998, St James Lettings Ltd is the “data controller”.
6. Where we process personal data in connection with performing a contract, we keep the data for 7 years from our last interaction with us.
Where we process registration details regarding new properties being listed we do this for as long as you are active on our database.
Where we process personal data with regards to marketing, we will process the data until you advise us otherwise. If you wish for communications
to be stopped between ourselves regarding any services which we offer please email info@stjameslettings.co.uk. We will process the data until you
you advise us to stop. If you do advise us to stop we will do so for a short period afterwards to ensure your request is adhered to.

7. St James Lettings may share your data with the following:

• Veri Check to obtain references for letting a residential property;
• Mortgage brokers for mortgage services and advice;
• Solicitors and conveyancing agents for legal advice relating to your property;
• Any other named party to a signed contract, such as your landlord or tenant;
• Third parties who provide services to the property for maintenance and repairs for example electricians, plumbers, EPC Assessors,
• Surveying companies for the possibility of remortgage or sale of the property;
• Utilities companies and council tax authorities where we are required to do so to adhere to a tenancy agreement;
• Block managers where a let property is a leasehold property;
• Inventory companies who carry out check ins mid term inspections and check outs

8. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by phone,email of promotional materials that may be of interest to you;
d. contact for marketing purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
in each case, in accordance with this privacy policy.
Third party websites and services
10. St James Lettings Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.
11. Any Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act 1998.
Links to other websites
12. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of business ownership and control
13. St James Lettings Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of St James Lettings Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
14. We may also disclose Data to a prospective purchaser of our business or any part of it.
15. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Functionality of the Website
16. To use all features and functions available on the Website, you may be required to submit certain Data.
17. You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).
Accessing your own Data
18. You have the right to ask for a copy of any of your personal Data held by St James Lettings Ltd (where such Data is held) on payment of a small fee, which will not exceed £10.
19. Data security is of great importance to St James Lettings Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
20. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
21. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
22. This Website may place and access certain Cookies on your computer. St James Lettings Ltd uses Cookies to improve your experience of using the Website and to improve our range of products and services. St James Lettings Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
23. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
24. This Website may place the following Cookies:
25. Type of Cookie PurposeAnalytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
26. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
27. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
28. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Transfers outside the European Economic Area
29. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.
30. If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.
31. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
32. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
33. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
34. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
35. St James Lettings Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact St James Lettings Ltd by email at info@stjameslettings.co.uk.

04 May 2018